Digital transformation, built for insurance

Insurance operations,
modernised from the inside.

We help brokers, MGAs and insurers streamline how work gets done: the right technology, applied to real operations, without replacing the systems you already run.

From the teams we talk to

The pain points we hear most often.

Day-to-day frustrations described to us by broker, MGA and insurer teams. This is the work we take away.

“We spend too much time reading documents and re-keying the same information.”

BBroker operations

“Submissions arrive in different formats, and missing details slow everything down.”

MMGA review team

“The core system works, but the work before it gets there is still manual.”

IInsurer operations

“I type the same client details into three different systems before anything even starts.”

AAccount handler, commercial lines

“Renewals live in my inbox and my memory. Both are full.”

BBroker principal

“Half the job is finding the attachment someone sent three weeks ago.”

OOperations manager, MGA

“Every submission starts with an hour of copying and pasting.”

PPlacement broker

“We quote fast when the information is complete. It almost never is.”

AAccount executive

“I read the same schedule three times because nobody trusts the summary.”

SSenior handler, personal lines

“The chasing takes longer than the actual work.”

NNew business handler

“Our audit trail is whoever remembers the email thread.”

CCompliance lead
Turning information into action

When information is scattered, progress slows.

The information your teams need is usually already there, just scattered, incomplete or hard to trust. Before anything moves, someone has to read, interpret and structure it. That is where time is lost. We design the workflows that do that for you. Work arrives ready to action.

1 · Comes in as
Emails
Policy documents
Claims documents
Web forms
Spreadsheets
Broker messages
WhatsApp
Shared inbox threads
Call notes
Scanned attachments
SMS
PDF
XLS
IMG
Scattered and incomplete
2 · AI interpretation layer
Read · extract · structure · flag gaps

AI interprets content, surfaces the key details and prepares the next step.

Organised automatically
3 · Becomes action
Structured case records
Missing information requests
Routed tasks
Draft responses
Cleaner handovers
Faster decisions
Clear and ready to work
Work becomes structured Decisions happen faster Processes keep moving
Why insurance teams work with AIREKA

A partner in your operations, not a software vendor.

Most firms understand the insurance or the technology. Almost none understand both. The value is in the overlap.

The insurance business

We understand how regulated operations work.

We start with how information, decisions and work move through brokers, MGAs and insurers before adding technology.

Our experience comes from delivering change in regulated, operationally complex environments, not isolated tech projects.

AIREKA works in the overlap
The technology

We build and ship the systems.

We take ideas from workflow mapping and validation through to working prototypes, usable tools and operational adoption.

We use the right technology for the job: automation, integration and AI where it earns its place, not where it makes headlines.

AIREKA works in the overlap
How we work

A practical playbook for insurance transformation.

We start with one real operational problem, prove the value quickly, then shape the route to adoption. We build around the core systems you already run, not in place of them. No open-ended discovery phase, no multi-year transformation programme.

Step 01 of 03

Map the friction

We look at where information enters, where it gets stuck, who touches it, and which decisions depend on it.

Where information entersWho touches itWhich decisions depend on it
Who we work with

Two audiences. The same operational layer.

For brokers

Removing operational drag, one workflow at a time.

Enquiries, submissions, renewals and mid-term adjustments. The everyday work that slows brokers down, restructured so information moves instead of sitting in inboxes.

How we help brokers
For insurers & MGAs

Digital transformation around the work between systems.

Underwriting, claims, servicing and operations often rely on documents, shared inboxes, manual checks and disconnected platforms. AIREKA helps teams redesign that layer and apply AI where it improves speed, visibility and control.

How we help insurers & MGAs
A preview of AIREKA Labs

Small, real builds that prove the approach.

Working Prototype E-commerce enablement

BEEP-ai

Starts from an existing policy document, extracts the key details, and guides the customer through only what matters. A streamlined starting point for an online sales channel.

View lab
SENSALIVE
ALL 4WHATSAPPEMAILSMS
WHATSAPPMotor quote · 2021 Camry, clean licence…→ SALES
EMAILNCD certificate + driving licence attached…→ OPS
EMAILPolicy POL-8821 expires in 3 weeks…→ RENEWALS
ROUTING
Sales1
Renewals2
Claims0
Ops1
Interactive Prototype Insurers, MGAs & Brokers

SENSA

An omnichannel insurance intake prototype that reads inbound messages, classifies intent and urgency, extracts details from documents and routes each item to the right team.

View lab
The people behind it

Most transformation advice comes from people who've never run the operation. We have.

Between us, more than 40 years combined spanning insurance operations, distribution, digital transformation and growth. We’ve run the operations, delivered the platforms and done the UAT ourselves.

Meet the founders
Stan Ng
Stan Ng
Co-Founder & CEO
AIA · Prudential · Hang Seng Bank (HSBC Group) · creator of BEEP-ai
Valerie Chua
Valerie Chua
Co-Founder & CSO
InsurTech & FinTech strategy · LSE

Let's find the opportunity.

Book a 30-minute review. We'll map where your team's best work is waiting to scale, and where the right technology unlocks it.

Book a review Contact us