“We spend too much time reading documents and re-keying the same information.”
Digital transformation, built for insurance
Insurance operations,
modernised from the inside.
We help brokers, MGAs and insurers streamline how work gets done, without replacing the systems you already run.
Built in insurance, and increasingly used across professional services.
From the teams we talk to
The pain points we hear most often.
Day-to-day frustrations described to us by broker, MGA and insurer teams. This is the work we take away.
Turning information into action
When information is scattered, progress slows.
The information your teams need is usually already there, just scattered, incomplete or hard to trust. Before anything moves, someone has to read, interpret and structure it. That is where time is lost. We design the workflows that do that for you. Work arrives ready to action.
EmailsPolicy documentsClaims documentsWeb formsSpreadsheetsBroker messagesWhatsAppShared inbox threadsCall notesScanned attachmentsSMSPDFXLSIMG
Scattered and incomplete
Read · extract · structure · flag gaps
AI interprets content, surfaces the key details and prepares the next step.
Organised automatically
✓Structured case records
✓Missing information requests
✓Routed tasks
✓Draft responses
✓Cleaner handovers
✓Faster decisions
Clear and ready to work
Scroll to process the inbox
ReadExtractStructureFlag gaps
Why insurance teams work with AIREKA
A partner in your operations, not a software vendor.
Most firms understand the insurance or the technology. Almost none understand both. The value is in the overlap.
The insurance business
We understand how regulated operations work.
We start with how information, decisions and work move through brokers, MGAs and insurers before adding technology.
The technology
We build and ship the systems.
We take ideas from workflow mapping and validation through to working prototypes, usable tools and operational adoption.
AIREKA works in the overlapHow we work
A practical playbook for insurance transformation.
We start with one real operational problem, prove the value quickly, then shape the route to adoption. We build around the core systems you already run, not in place of them. No open-ended discovery phase, no multi-year transformation programme.
01Step 01 of 03
Map the friction
We look at where information enters, where it gets stuck, who touches it, and which decisions depend on it.
02Step 02 of 03
Build the working proof
We create a focused prototype or MVP around one real workflow, document journey or operational process.
03Step 03 of 03
Prepare for adoption
We turn the proof into a clear delivery path, covering people, process, controls, data and system integration.
Who we work with
Two audiences. The same operational layer.
01For brokers+
Removing operational drag, one workflow at a time.
Enquiries, submissions, renewals and mid-term adjustments. The everyday work that slows brokers down, restructured so information moves instead of sitting in inboxes.
How we help brokers→02For insurers & MGAs+
Digital transformation around the work between systems.
Underwriting, claims, servicing and operations often rely on documents, shared inboxes, manual checks and disconnected platforms. AIREKA helps teams redesign that layer and apply AI where it improves speed, visibility and control.
How we help insurers & MGAs→A preview of AIREKA Labs
Small, real builds that prove the approach.
01
Working Prototype
BEEP-ai
E-commerce enablementStarts from an existing policy document, extracts the key details, and guides the customer through only what matters. A streamlined starting point for an online sales channel.
New: it now also runs inside AI assistants such as Claude and ChatGPT, through an MCP connection.
View lab→
02
Interactive Prototype
SENSA
Insurers, MGAs & BrokersAn omnichannel insurance intake prototype that reads inbound messages, classifies intent and urgency, extracts details from documents and routes each item to the right team.
View lab→The people behind it
Most transformation advice comes from people who've never run the operation. We have.
Between us, more than 40 years combined spanning insurance operations, distribution, digital transformation and growth. We’ve run the operations, delivered the platforms and done the UAT ourselves.
Meet the founders→
01
Stan Ng
Co-Founder & CEO
AIA · Prudential · Hang Seng Bank (HSBC Group) · creator of BEEP-ai
02
Valerie Chua
Co-Founder & CSO
InsurTech & FinTech strategy · LSE
Next step
Let's find the opportunity.
Book a 30-minute call. We'll map where your team's best work is waiting to scale, and where the right technology unlocks it.